Contact
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- Please contact the available local support team according to your region for the best service :https://www.tp-link.com/en/choose-your-location/
- English Service Only
Countries or regions:
-
- Middle East & Africa
-
-
United Arab Emirates
United Arab Emirates
For Middle East Users
- Technical Support Phone:
- +971-4-3966356
- E-mail:
- support.mea@tp-link.com
- Working hours:
- 08:30 - 17:30 - Sunday - Friday
-
Egypt
Egypt
For EGYPT USERS
- Local No.:
- 0222601858 / 0222601859 / 0224045406 (Arabic and English)
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.eg@tp-link.com (Arabic and English)
- Service Time:
- 9 AM to 7 PM, Sunday-Thursday (Egypt Time).
-
Israel
Israel
For Israel Users
- Tel:
- 0732660990 (area code 972 if necessary)
- E-mail:
- lab@benda.co.il
- Live Chat Support:
- WhatsApp - 0503028789 (area code 972 if necessary)
-
Saudi Arabia
Saudi Arabia
For Saudi Arabia Users
- Tel:
- +971-4-396-6356 (IDD & English Service)
- Fee:
- Depending on rate of different carriers, IDD.
- Service Time:
- 24 hours a day, 7 days a week
- E-mail:
- support.mea@tp-link.com
-
South Africa
South Africa
TP-LINK TECHNOLOGIES SOUTH AFRICA (PTY) LTD
- Technical Support Phone (EN):
- 010 590 6147
- E-mail:
- support.sa@tp-link.com
- Office Address:
- 1st Floor, Block C, East, Central Park Offices, 400 16th Rd, Randjespark, Midrand, 1685
-
Morocco
Morocco
For Morocco Users
- Tel:
- +86 755 26504400 (IDD & English Service)
- Fee:
- Depending on rate of different carriers, IDD.
- Service Time:
- 24 hours a day, 7 days a week
- E-mail:
- support.mea@tp-link.com
-
United Arab Emirates
-
- Europe
-
-
Italy
Italy
For Private Users
- Tel:
- +39 (02) 92392214
- Service Time:
- 9:00 AM to1:00PM & 2:00PM to 6:00PM, Monday to Friday.
- E-mail:
- support.it@tp-link.com
For Resellers Users
- SMB Technical Support:
- È possibile aprire un ticket al supporto tecnico dedicato
- E-mail:
- smb.support.it@tp-link.com
-
Russia
Russia
For Russian Federation Users Only
- Technical Support E-mail:
- support.ru@tp-link.com
- Technical Support Phone (EN):
- +7 (495) 228 55 60 (for Moscow and Moscow Region), 8 (800) 250-55-60 (toll-free from any region of Russia)
- Service Time:
- 9am - 9pm (Moscow time), Mon-Sat *except holidays in Russia
For Belarus Users Only
- Tel:
- +7 (495) 228 55 60 (пн - суб с 9:00 до 21:00 по мск кроме воскресений и праздников РФ) * * стоимость минуты международного звонка в соответствии с тарифом вашего оператора
- E-mail:
- support.ru@tp-link.com
-
Germany
Germany
For German speaking Users
- Tel:
- (+49) 021154474970 (German Service)
- E-mail:
- support.de@tp-link.com
- Service Time:
- Monday to Friday 9:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM
-
Spain
Spain
For Spanish Users Only
- Tel:
- +34 912 000 727
- Fee:
- Depending on rate of different carriers
- E-mail:
- soporte.es@tp-link.com
- Service Time:
- Monday to Thursday from 9:00AM to 18:00. Fridays from 9:00AM to 17:00. August: 8:00 to 16:00. Christmas: from December 27 to January 7, 9:00 to 12:00 and 15:00 to 18:00.
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Turkey
Turkey
Çağrı Merkezi Destek Hattı
- Tel:
- +90 850 72 444 88
- Technical Support E-mail:
- support.tr@tp-link.com
- Fee:
- Ücretlendirme bağlı bulunduğunuz operatöre göre değişkenlik gösterir.
- Service Time:
- 7 Gün / 24 Saat
-
Switzerland
Switzerland
For French Language Support
- Tel:
- Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé) joignable uniquement avec votre numéro de dossier/ticket préalablement ouvert sur http://www.tp-link.com/fr/contact
- E-mail:
- Ouverture obligatoire d’un dossier/ticket d’assistance : http://www.tp-link.com/fr/contact
- Service Time:
- du lundi au vendredi de 9h30 à 11h30, et de 13h30 à 16h30 (hors jours fériés)
For German Language Support
- Tel:
- 211 5447 4970 (Festnetz, deutschsprachig)
- E-mail:
- support.de@tp-link.com
- Service Time:
- Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:00 Uhr
-
Austria
Austria
DEUTSCHLAND
- Tel:
- (+49) 0211 5447 4970 (Festnetz, deutschsprachig)
- E-mail:
- support.de@tp-link.com
- Service Time:
- Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:30 Uhr(Außer 01. Jan, 01.Mai, 25-26.Dez.2021)
-
Poland
Poland
For Polish Users
- Tel:
- +48 (0) 801 080 618 / +48 22 360 63 63 (If call from mobile phone)
- Fee:
- Call to a landline, cost depends on the provider.
- Service Time:
- 9:00AM to 7:00PM, Monday to Friday.
-
United Kingdom
United Kingdom
For UK Users
- Tel:
- 0345 147 0017
- Fee:
- *Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.
- E-mail:
- support.uk@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
For Ireland Users
- Tel:
- 0818 229 000
- Fee:
- *Calls from Irish landline generally cost 5.19 cent/min (1.99 cent/min for evening and weekend).
*Calls from Irish mobile phones cost depends on mobile network.
*Day rates refer to 8am-6pm Mon to Fri; Evening rates refer to 6pm-8am Mon to Fri; Weekend rates refer to midnight Friday to midnight Sunday; 24 hours a day, 7days a week (Ireland)
- Sales phone:
- +353 876741318
- E-mail:
- support.ie@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
-
Netherlands
Netherlands
For Nederland Users Only
- Tel:
- +31-(0)30-6038735 (Nederlands/English)
0900-1884 (Ziggo Deco M4/Deco X20)
- Fee:
- lokaal tarief
- E-mail:
- support.nl@tp-link.com (English/Nederlands)
- Service Time:
- Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)
- NB:
- Houdt uw modelnummer bij de hand
-
Portugal
Portugal
For Portugal Users Only (Portuguese service)
- Fee:
- Depending on rate of different carriers, IDD.
- E-mail:
- suporte.pt@tp-link.com
- Tel:
- +351 961 650 117 (SOHO) & +351 969 285 896 (SMB)
- Service Time:
- 9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
- Note:
- If you find any difficult to contact us by phone, please use the alternative methods. E-mail address: suporte.pt@tp-link.com or the Online Form: https://www.tp-link.com/pt/support/contact-technical-support/#E-mail-Support
-
France
France
For French Users Only( French service)
- Attention:
- Vous êtes client final ou utilisateur final ?
- E-mail:
- Ouverture obligatoire d’un dossier/ticket d’assistance : https://www.tp-link.com/fr/contact
- Local No.:
- +33 1 82 88 35 35
- Service Time:
- 9:30AM to 16:30PM, Monday to Friday. (* Except French Bank holidays)
-
Czech Republic
Czech Republic
For Czech and Slovak Users
- Local No.:
- +420 212 812 622 / SK +421 233 006 532
- Fee:
- Depending on rate of different carriers.
- Sales E-mail:
- support.cz@tp-link.com
-
Romania
Romania
For Romania Users Only
- Technical Support Phone (EN):
- +40 31 101 12 90
- Support E-mail:
- support.ro@tp-link.com
- Service Time:
- 10:00 to 19:30/ Mon ~Fri
-
Belgium
Belgium
FOR BELGIUM USERS
- Local No.:
- Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé)
- Sales E-mail:
- sales.be@tp-link.com (English Preferred)
- E-mail:
- Ouverture obligatoire d’un dossier/ticket d’assistance : http://www.tp-link.com/fr/contact
- Warranty & RMA support:
- support.nl@tp-link.com (English Service)
- Office Address:
- Rue de Bretagne 26, 1200 Bruxelles
FOR BELGIUM USERS
- Website:
- tp-link.com/nl-be
- Technical Support Phone (EN):
- + 31- (0) 30-6038735 (Dutch service)
- Sales E-mail:
- sales.be@tp-link.com (English Preferred)
- Technical Support E-mail:
- support.nl@tp-link.com (English/Dutch Service)
- Warranty & RMA support:
- support.nl@tp-link.com (English/Dutch Service)
- Office Address:
- Bretagnestraat 26, 1200 Brussel, België
-
Denmark
Denmark
For Danish Users Only
- Technical Support Phone:
- +45 3110 7883
English Speaking Service, 24 hours a day, 7 days a week.
NOTE: All phone cost is only charged at standard domestic call rate by customer’s telephone company or provider.
- E-mail:
- support.se@tp-link.com (English service)
-
Finland
Finland
For Finnish Users Only
- Technical Support Phone (EN):
- 029 1700425English Service, 24 hours a day, 7 days a week
- Fee:
- Depending on rate of different carriers
- E-mail:
- Only for pre-sales and after sales support
-
Greece
Greece
FOR GREEK USERS
- Tel:
- +30 210 6148834
- Fee:
- Depending on rate of different carriers, IDD.
- E-mail:
- support.gr@tp-link.com
- Service Time:
- Monday to Friday, 09:00 - 17:30 (except public holidays)
-
Sweden
Sweden
For Swedish Users Only
- Technical Support Phone (EN):
- +46 (0) 8 718 10 88 English Service, 24 hours a day, 7 days a week
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.se@tp-link.com (English service)
- Request Phone Support (SE):
- Request Phone Support(SE): Currently unavailable.
-
Norway
Norway
For Norwegian Users Only
- Technical Support Phone:
- +47 334 20990 Norwegian/English Service, 24 hours a day, 7 days a week.
- Fee:
- Depending on rate of different carriers, IDD.
- E-mail:
- support.se@tp-link.com (English service)
-
Ukraine
Ukraine
Тільки для користувачів на території України
- Attention:
- Dear friends, please note that on December 10 (Fri), the Technical Support Service and the Service Center are open until 12:00
- Tel:
- 0 (800) 505-508
- Fee:
- Free for fixed phones; depending on rate of different carriers for mobilephones.
- Support E-mail:
- support.ua@tp-link.com
- Service Time:
- 10:00AM to 10:00PM, Monday to Friday.
ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ
- Fee for UK Users:
- Free for fixed phones; depending on rate of different carriers for mobilephones.
- Tel:
- 0 (800) 505-508
- Support E-mail:
- support.ua@tp-link.com
- Service Time:
- время работы: ПН-ПТ, с 10:00 до 22:00
-
Hungary
Hungary
CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA
- Tel:
- 06 80 021 018 (belföldről vonalas telefonszámról)
+36 1 677 7683 (vonalas és mobill készülékről és külföldről)
- Fee:
- belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.
- E-mail:
- support.hu@tp-link.com
- Service Time:
- munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá
-
Bulgaria
Bulgaria
For Bulgarian Users
- Tel:
- +4 031 101 1290
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.ro@tp-link.com
- Service Time:
- 10:00 - 19:30/ M-F
-
Baltic
Baltic
FOR BALTIC USERS
- Local No.:
- (+371) 6765-1202 Toll free: 8000-5470
- Mobile:
- (+372) 609-4028 Toll free: 800-004-9096
- Toll Free:
- (+370) 5255-6055 Toll free: 8800-30883
- Service Time:
- From Monday to Friday, 10:00-18:00(local time in Baltics)
- Fee:
- Cost depends on rate of different carriers for operators
- Technical Support E-mail:
- support.baltic@tp-link.com
- Belarus
-
Italy
-
- Asia-Pacific
-
- China
-
Australia
Australia
For Australian User Only
- Tel:
- 1300 87 5465 ( 1300 TP-Link )
- Fee:
- Depending on 1300 policy
- E-mail:
- support.au@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
For New Zealand User only
- Tel:
- +64 9801 3250/ +64 0800 87 5465
- Fee:
- Charges depend on your telecommunications service provider's tariffs.
- E-mail:
- support.au@tp-link.com
-
India
India
For Indian Users Only (English & Hindi Service)
- Toll Free:
- 1800-209-4168
- Support E-mail:
- support.in@tp-link.com
- Service Time:
- 09:00AM to 07:00PM, Monday to Saturday.
- Warranty & RMA support:
- 7770013083
- E-mail:
- rma.in@tp-link.com
- Working hours:
- Mon-Sat 10:00AM to 06:00PM First & Last Saturday)
-
Sri Lanka
Sri Lanka
For Sri Lanka Users
- Tel:
- +86 755 26504400 (IDD & English Service)
- Fee:
- Depending on rate of different carriers, IDD.
- Service Time:
- 24 hours a day, 7 days a week
- E-mail:
- support@tp-link.com
-
Taiwan, China
Taiwan, China
For Taiwan Users Only
- Toll Free:
- 0800-588-818 (Fixed Phone Only)
- Local No.:
- 02-2250-1070
- Local No. Fee:
- Depending on rate of different carriers.
- E-mail:
- support.tw@tp-link.com
-
Indonesia
Indonesia
For Indonesia Users (Layanan Bahasa)
- Local No.:
- 1500 960
- Fee:
- Local rate
- Service Time:
- Monday to Friday, 09:00 - 16:00
- E-mail:
- support.id@tp-link.com
-
Malaysia
Malaysia
Home Support:
- Note:
- Please use the information below for support with consumer products, such as wireless routers, ADSL&VDSL modem&routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.
- Warranty & RMA support:
- 1800 2288 87 (MON - SUN 10AM-7PM, Toll Free)
- Technical Support E-mail:
- support.my@tp-link.com
- Service Time:
- Monday-Sunday 10AM-7PM
- Location:
- Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur
Business Support:
- Note:
- Please use the information below for support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.
- Live Chat Support:
- Go to Livechat menu in the top to start it
- Technical Support E-mail:
- smbsupport.my@tp-link.com
-
Singapore
Singapore
For users residing in Singapore
- Local No.:
- +65 6028 9626
- Fee:
- Depending on rate of different carriers.
- E-mail:
- support.sg@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
-
Vietnam
Vietnam
For Vietnam Users Only
- Local No.:
- (028) 62615079
- Fee:
- Tùy thuộc vào cước phí của các nhà mạng khác nhau
- E-mail:
- support.vn@tp-link.com
- Service Time:
- 08:30AM to 05:30PM, Monday to Saturday.
-
Kazakhstan
Kazakhstan
For Users of Kazakhstan
- Location:
- Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan
- Technical Support E-mail:
- support.kz@tp-link.com
- Local No.:
- 8-800-080-9998
- Technical Support Phone (EN):
- +7(727)3132556, +7(727)3132781, +7(727)2207333, +7(727)2207334
- Service Time:
- Mon-Fri, from 08:30 to 17:30
-
Republic of Korea
Republic of Korea
전화: 1899-1086
상담 시간: 평일 10:00~19:00(단, 토요일/일요일, 공휴일 휴무)
점심 시간: 12:30~13:30 -
Bangladesh
Bangladesh
For Bangladesh Users
- Tel:
- +8809606999645
- Fee:
- Depending on rate of different carriers
- Service Time:
- 10:00AM to 6:00PM, Saturday to Thursday(6 days)
- E-mail:
- tp-link@excelbd.com
-
Thailand
Thailand
For Thailand Users
- Tel:
- (+66) 2-440-0029
- Service Time:
- Mon-Sat 08.30am-5.30pm
- Technical Support E-mail:
- support.th@tp-link.com
-
Japan
-
Philippines
Philippines
.
- Distributor 1:
- Philteq Enterprises Incorporated
- Technical Support Phone:
- +63 (02) 7090-9999 (MANILA LANDLINE),
+63-961-400-9999 (SMART),
+63-966-139-1999 (GLOBE)
- Technical Support E-mail:
- support@philteq.com.ph
- Address:
- No. 935 Aurora Blvd cor. Pittsburgh St., Barangay Silangan, Quezon City, Philippines 1102
.
- Distributor 2:
- Philsource Ventures Group Inc.
- Technical Support Phone:
- +63 (02) 7755-0849
- Technical Support E-mail:
- technicalteam@pvgi.ph
- Address:
- 189 N. Domingo St. Brgy Kaunlaran, Quezon City
-
Pakistan
-
Hong Kong, China
Hong Kong, China
For Hong Kong, China Users
- Technical Support Phone:
- (852) 3614-0210
- Technical Support E-mail:
- support.hk@tp-link.com
- Service Time:
- Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed
For Hong Kong, China Users
- Technical Support Phone:
- (852) 3614-0210
- Technical Support E-mail:
- support.hk@tp-link.com
- Service Time:
- Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed
- Uzbekistan
- Kyrgyzstan
-
- Americas
-
-
United States
United States
Home Support
- Tel:
- 1-866-225-8139
- E-mail:
- support.usa@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
Business Support
- Tel:
- 1-844-287-4762
- E-mail:
- Support.SMB@tp-link.com
- Service Time:
- M-F 6AM-6PM (Pacific)
-
Canada
Canada
TP-Link Canada Inc.
For Canadian Users only
- Address:
- 88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
- Global Technical Support:
- 1-866-225-8139 (Toll-Free, 24/7)
- Toll Free:
- 1-855-987-5465 (toll free, French service, Mon - Thu 9 am to 6 pm, Fri 9 am to 5 pm)
- E-mail:
- supportfr.ca@tp-link.com
Home Product Support
- Global Technical Support:
- 1-866-225-8139 (toll free, 24/7)
- Support E-mail:
- support.ca@tp-link.com
- Local No.:
- 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
SMB Product Support
- Global Technical Support:
- 1-844-287-4762
- Service Time:
- Mon-Fri 6:00 to 18:00 PST
- Technical Support E-mail:
- support.smb@tp-link.com (business products only)
- Local No.:
- 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
Sales & Marketing
- Sales E-mail:
- sales.ca@tp-link.com
- Marketing e-mail:
- marketing.ca@tp-link.com
- PR contact e-mail:
- communications.ca@tp-link.com
Info
- Info E-mail:
- info.ca@tp-link.com
- Address:
- 88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
Call Back
- Request Phone Support (CA):
- Describe the problem and we will call you back during office hours, weekdays 09.00-17.00
-
Mexico
Mexico
Para México
- Toll Free:
- +52 55 91388104
- Local No.:
- +52 55 91388104
- Local No. Fee:
- Dependiendo de los diferentes operadores.
- E-mail:
- support.mx@tp-link.com
- Service Time:
- 09:00AM to 7:30PM, L-V
- Argentina
-
Brazil
Brazil
For Brazilian User (Portuguese Service)
- Tel:
- Portuguese Service Only 4007-2172 (Capitais e regiões metropolitanas) 0800-608-9799 (Demais localidades) 11 2222-1245 (SP) 21 3180-0092 (RJ )
- Service Time:
- Monday to Friday 9:00AM to 6:00PM, Saturday 9:00AM to 3:00PM.
- E-mail:
- suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
-
Chile
Chile
For Chile Users
- Tel:
- +86 755 26504400 (IDD & English Service)
- Fee:
- Depending on rate of different carriers, IDD.
- Service Time:
- 24 hours a day, 7 days a week
- E-mail:
- soporte.ar@tp-link.com
-
Peru
Peru
Para los usuarios del Perú:
- Tel:
- (01) 240-2950 (Spanish Service)
- E-mail:
- support.pe@tp-link.com
- Working hours:
- 10:00 a 19:00 hrs (Lunes a Viernes) 10:00 a 15:00 hrs (Sábados)
-
Venezuela
Venezuela
FOR VENEZUELA USER
- Support E-mail:
- rma.ve@tp-link.com
- Location:
- Soporte por mensajería instantánea - whatsapp: +58 414-0875465
- Service Time:
- De 8:00am a 5:00pm – Lunes a Viernes
-
Colombia
Colombia
For Colombian Users Only
- Technical Support Phone:
- Telephone in Bogotá - 601 254 2690, Free from anywhere in the country (from a fixed line): 01 8000 113 646
- E-mail:
- support.co@tp-link.com
- Description:
- Office hours, Monday to Friday from 9:00 AM to 6:00 PM and Saturdays from 10:00 AM to 3:00 PM
-
Ecuador
Ecuador
Para usuarios de Ecuador
- Working hours:
- Lunes a Viernes desde 09h00 hasta 18h00, no aplica Feriados
- E-mail:
- soporte.ec@tp-link.com
- Note:
- Para brindar una mejor atención, solicitamos adjuntar al correo electrónico una foto de la etiqueta que viene en el producto, generalmente en su parte inferior o trasera para validar el modelo exacto y número de serie, y también una foto de la factura o documento de compra legal dentro de Ecuador.
-
Central America & Caribbean
Central America & Caribbean
For Central America & Caribbean Users
- Tel:
- +86 755 26504400 (IDD & English Service)
- Fee:
- Depending on rate of different carriers, IDD.
- Service Time:
- 24 hours a day, 7 days a week
- Support E-mail:
- support.mx@tp-link.com
- E-mail:
- support.mx@tp-link.com
-
United States
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